Swansea Bay Veterans NHS Wales service

Veterans NHS Wales is a specialist mental health service for ex-Armed Forces personnel across Wales. In Swansea Bay, we offer trauma-informed, evidence-based care tailored to the unique experiences of veterans.

We are designed to support veterans who have experienced mental health difficulties as a result of their military service. Often our clients may not realise it at the time, but what they have experienced and been exposed to can have a significant impact, years after leaving the military. If you are a veteran or you know someone who may benefit from our service, you can always contact us to discuss whether they would be suitable.

Meet our team

Victoria Williams, Clinical Lead

Victoria has led the Swansea Bay service since 2011. She is a Registered Mental Health Nurse, military mental health specialist, Accredited CBT therapist, and EMDR consultant.

Her leadership combines clinical excellence with trauma-informed care, ensuring veterans receive evidence-based, respectful, and inclusive support. Victoria also oversees teaching, service development, and supervision.

Samuel Thompson, Veterans Therapist

Samuel joined the team in October 2023. He is a Registered Mental Health Nurse, Accredited CBT therapist and EMDR Practitioner.

He has a specialist expertise in complex trauma and clinical supervision. Samuel brings a thoughtful, grounded approach to therapy, supporting veterans with clarity, compassion, and clinical rigour.

Anna Smith, Clerical Officer

Anna has supported the Veterans NHS Wales service since 2020.

As the first point of contact, she ensures smooth communication and coordination across the team. Known for her calm efficiency and compassionate approach, Anna plays a key role in welcoming veterans and guiding them through the service.

What We Offer

Psychological assessment and therapy for service-related mental health difficulties
Expertise in Post Traumatic Stress Disorder (PTSD), complex trauma, sleep disorders, depression and adjustment to civilian life.
Therapies include Cognitive Behavioural Therapy (CBT) Eye Movement Desensitisation and Reprocessing (EMDR), and Cognitive Processing Therapy (CPT)

Our core therapies

Cognitive Behavioural Therapy (CBT) helps individuals identify and challenge unhelpful thought patterns and behaviours that contribute to distress. It is goal-focused, collaborative, and widely endorsed by NICE for a range of mental health conditions. Go here to find out more about CBT on the BABCP website
Eye Movement Desensitisation and Reprocessing (EMDR) is a structured therapy that uses bilateral stimulation (e.g. eye movements) to help process traumatic memories. The World Health Organisation and NICE for PTSD and complex trauma recommend it. Go to the EMDR association website to find out more.
Cognitive Processing Therapy (CPT) is a trauma-focused therapy that helps individuals reframe negative beliefs related to traumatic experiences. It is especially effective for PTSD and is widely used in military and veteran populations. Visit the PTSD website here to find out more about CPT

How to access our services

Self-referrals are accepted via the Veterans NHS Wales website Go here to access the Veterans Wales website. Or, referrals can also come from GPs and mental health teams.
Every veteran referred to the service is offered a clinical assessment, where we work together to develop a personalised care plan. This may include therapy, signposting to specialist support, and guidance tailored to their individual goals.

Contact us

Email us: SBU.veterans@wales.nhs.uk

Phone: 01792 532967