Tracers will ask you to confirm your identity through asking you to confirm your full name, date of birth and address prior to moving onto questioning. You will also be asked for details of members of your household.
The tracing team member will provide advice on the next steps to be taken following a positive test result, for example on self-isolating and hygiene measures for the individual and their household.
They will also gather information on the places you have visited recently and the names and contact details of the people you were in close contact with in the 48 hours before your symptoms started. You may also be asked about locations and people you’ve been in contact with, up to 14 days prior to your symptoms starting or your test date, to understand and control sources of infection.
Members of the contact tracing teams will not: