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3. Requirements for NHS Wales Video Consulting Service

  1. NHS Wales Video Consulting Service requires your computer, telephone, internet access, device and associated equipment to meet certain technical levels (System Requirements) in order to receive the services. NHS Wales takes no responsibility for problems associated with or arising from your inability to access or receive the services due to your equipment or internet speed not meeting the System Requirements.
  2. Use of the NHS Wales Video Consulting Service requires the use of a combination of hardware and browsers supported by NHS Wales (Supported Environments). Details of the Supported Environments are set out in the NHS Wales Video Consulting Service Technical Guide accessible at: https://wales.nhs.attendanywhere.com/techguide  
  3. Use of NHS Wales Video Consulting Service requires the use of audio-visual peripherals (visual displays, web cameras microphones/speakers or headsets) that are compatible with your device and operational.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.