The storage of your information on the SBPP will comply with NHS retention requirements. We will not store your personal information on the SBPP for longer than is required.
Information included within your SBUHB Patient Record which is important to and can impact your services received by SBUHB will be available within your Health Record (held outside of the SBPP by SBUHB). SBPP is intended to only hold copies of your Health Record, and does not itself act as a Health Record. For this reason, your SBUHB Patient Record on the SBPP will only be retained for two years following your last access to your record, or until the end of SBUHB’s contract with PKB (whichever comes first will apply).
If you approach the two year period of inactivity, you will be given at least 30 days notice of your access to your record being removed and the chance to engage with the SBPP. If you do not engage with the SBPP within this period, your access will be removed and your information reviewed for deletion.
Personal information will be anonymised when it is no longer required in an identifiable format.
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.