Hearing assessments and ear wax removal is currently available via the primary care audiology service for all Swansea Bay UHB patients. Contact your GP surgery to arrange an appointment. Your hearing will be assessed and any management or onward referral will be arranged.
Patients registered with these surgeries can make an appointment by contacting their GP surgery.
If you have attempted self management of ear wax and the wax does not come out by itself, you may need the wax removed by microsuction. The National Institute of Clinical Excellence (NICE) recommends microsuction as the best way to remove wax. It involves a small tube which is used to suction out any wax in your ear. It is advised to use olive oil before microsuction to make the wax easier to remove.
Microsuction can be noisy and sometimes you can feel and hear the wax being removed from your ear. If you experience any discomfort, you can ask to stop at any time. If you have any concerns, please speak to the audiologist before the procedure.
After having the wax removed, your ears may feel different. Your hearing may seem better or you may notice a temporary reduction in your hearing. Tinnitus can also be aggravated temporarily but this should settle in a few days. Some people experience dizziness but this is rare. If you notice any problems, please return to the audiologist for further advice.
Drops and sprays to aid self management of ear wax are available at local supermarkets and pharmacies.
Go to this page for detailed advice on the self management of ear wax.
There are no facilities for hearing aid repairs in any of our Primary Care Clinics. Should you have an issue with your hearing aid please contact the main hospital sites.
Please note - unfortunately, the hospital-based audiology service is unable to carry out wax removal.
Hospital based Audiology locations
Neath Port Talbot Hospital - Baglan Way, Port Talbot, SA12 7BX
Gorseinon Hospital - Brynawel Road, Gorseinon, Swansea, SA4 4UU
Morriston Health Centre - Sway Road, Morriston, Swansea, SA6 6JA
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.