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Audiology Survey (Adult Audiology) August - September 2024

Results

Overall, you said your experience of our service was:

100% Very Good!

Additional Comments

Here are some comments that our patients left us:

  • "I'm always listened to."
  • "Polite."
  • "I'm given all the information needed."
  • "Very good attention from the staff."
  • "The audiologist was very thorough and explained everything in detail."
  • "Very clear explanations. Each step of the Audiology test was explained in detail. The results were also outlined very well."

Areas of improvement

  • "To have a quicker appointment."
  • "Look into investing into some updated equipment."

What we did/ will do: Waiting times for adult audiology are currently within Welsh Government standards, we endeavour to see patients as quickly as possible. 

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.