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Audiology Survey (Tinnitus) December 2023 - February 2024

Results 

Overall, you said your experience of our service was:

100% Very Good!

Additional comments

Here are some comments that our patients left us:

  • "I felt listened to and everyone is very polite."
  • "I was given all the information I needed."
  • "Very professional and efficient." 
  • "I appreciated the time given to answer my questions and solutions were offered to issues raised."
  • "I was nervous on my first visit, but the staff put me at ease very quickly."
  • "Very helpful and thorough advice."

Areas of improvement

  • "Difficulty finding the department."

What we did/ will do: We will discuss hospital signage with hospital management. 

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.