Face masks: Due to the sharp rise in Covid-19 infections in our communities and on our wards, we require that all staff, patients and visitors wear face masks in all clinical and public areas, in all health and care settings, unless exempt.
For advice 24/7 when it is URGENT but NOT AN EMERGENCY ring 111. For more information on what the 111 telephone service is and how it can help please see below
For the GP out-of-hours service, which covers the periods when your doctors' surgery is closed, ring 111
For minor injuries, please visit our Minor Injury Unit at Neath Port Talbot Hospital. Visit this page for more information. The MIU treats injuries to the body and cannot deal with patients with symptoms of Covid-19 or any other illness.
You can also visit our NHS Direct Wales online symptom checker
If it is a serious or life-threatening illness or injury ring 999 or go to the Emergency Department.
111 is the free-to-call number for people to access the right care from the correct professional 24 hours a day, seven days a week. It brings together NHS Direct Wales and GP out-of-hours services.
How it works:
Visiting your local pharmacy is a great way to access prompt advice and treatments for common conditions, especially after GP surgeries have closed for the day and on the weekends.
Some of the work traditionally done by GPs is now done by pharmacists instead. This includes giving prescription-only medications for a number of minor ailments when necessary without the need to see a doctor. And, like other medications in Wales, these are also free.
You have to register with the pharmacy to use the scheme, but the process only takes a few minutes.
Consultations are carried out in a private room and if the pharmacist decides you still need to see a doctor they will refer you.
If tooth or gum pain develops contact your own dentist as they can provide emergency treatment.
If you are not registered with a practice or develop a problem outside of normal working hours ring 111 and they will help you find your nearest emergency dentist.
If you receive urgent dental treatment the charge will be £14 unless you are exempt from paying NHS charges. If you do not have to pay for treatment, you will be asked to provide evidence of this when you attend the practice.
Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency. Patients with toothache should not attend an Emergency Department.
Your local optician can provide emergency appointments.
The sexual health services helpline is open Monday to Thursday, 8am to 4.30pm and Friday 8am to 2pm. Tel: 0300 5550279.
Adults and children over the age of one who have had an accident within the last couple of weeks can be seen at the Minor Injury Unit at Neath Port Talbot Hospital,
It is open between 7.30am and 11.00pm, seven days a week, at Neath Port Talbot Hospital, Baglan Way, Port Talbot, SA12 7BX. Contact number: 01639 862160
An experienced team of specially-trained emergency nurse practitioners, triage nurses and health care support workers treat patients for minor conditions including:
The team CANNOT TREAT:
Please be aware that the Minor Injury Unit at Singleton Hospital is temporarily closed, pending consideration by the health board and Community Health Council on the way forward.