On this website, you will find some PDFs or Word documents which are essential to providing our services. For example, patient information leaflets.
Wherever possible, this content is also accommodated on HTML pages or we will convert PDFs into an accessible format.
The accessibility regulations do not require us to fix PDFs or other documents published before September 23rd 2018 if they are not essential to providing our services.
We do not plan to fix any PDFs or other documents published before September 23, 2018, for example board and committee papers, health board policies and procedure documentation or statutory documentation such as annual reports. However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.
We occasionally publish PDFs which contain ‘transcripts/scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.
We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we will always aim to provide subtitled versions of pre-recorded videos produced.
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.