We collect feedback from across the Swansea Bay Health Board area and use the feedback to improve the services we provide to you.
Below is a table displaying the overall satisfaction scores for each month of 2025. The Wales benchmark is 85%.
| January | 92% |
|
February |
93% |
| March | 93% |
| April | 84% Change of scoring across Wales accounts for the drop. |
| May | 84% Change of scoring across Wales accounts for the drop. |
| June | 90% |
| July | 92% |
| August | 92% |
| September | To follow |
| October | To follow |
| November | To follow |
| December | To follow |
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.