Wall of thanks

Sharing the heartfelt thank you messages we have received recognising the incredible dedication and hard work our staff have put in over the past few weeks. 

These messages come directly from patients, their families, and caregivers who deeply appreciate our staff's commitment, compassion and positive impact they have made.

Cancer Services:

• All my interactions have been positive. With the consideration of staff being busy, they are always understanding and helpful, and that includes the next generation of staff that are training.
• The experience, dedication and care that the nurses, doctors and staff put in to patients is incredible.
• The breast care team were amazing. They went above and beyond to make sure I had the best care and always there to answer any questions I had. Well done breast care team.

Emergency Department:

• I was seen very quickly. All the staff were very professional, and I was asked a lot of questions about my injury. I felt everything was well checked out for me and they made me feel 100% confident that I could go home. Very caring staff.
• Doctors and nurses were so lovely and made me feel safe and cared.
• Wonderful staff, warm, friendly, professional, thorough. Took time to explain everything.

Neath Port Talbot Hospital/Singleton Hospital

• The staff were so helpful and polite. Made you feel relaxed and explained everything to you, so you understood everything without using complicated medical jargon. They also made sure you were OK after the procedure.
• The nurses are kind, thoughtful and explained what was happening throughout, and looked after me throughout the day.
• Very well organised and professional staff. Everybody introduced themselves and explained what their role was.

Morriston Hospital:

• The secretary was wonderful. Polite, efficient, kind, helpful, and clear.
• Appointments always ran to time - or early. Staff always knew details of my case and were informative, helpful and courteous.

• How friendly the staff were and how they took time to explain everything and answered questions I had. Doctor put me at ease and spoke to me like we were friends, taking time to make sure I heard correctly and making sure I understood everything.

Maternity:

• All the doctors, midwives and staff were very helpful and kind. They were highly professional, and the facilities were well equipped.
• The midwives who were involved in my labour care were particularly good and supportive and it made my personal experience amazing giving birth in the birth centre.
• My midwife is very approachable and demonstrates she cares about me/what matters to me.

Primary and Community Therapies Group:

• Excellent podiatrist, very professional and friendly.
• All aspects of the NHS have been brilliant thanks very much.
• She listened to me and was able to see the connection between several problems and how it could affect my bladder problem. She also discussed different routes of easing my situation. I was able to confide in her.

Mental Health and Learning Disabilities:

• I spoke with a very nice lady from the Local Primary Mental Health Services team in Neath Port Talbot. She was very kind and listened to me and sent me over some things to read. She has helped me.
• The team here at Calon Lan have been more than helpful. They have been so kind and looked after me these past 3 weeks. Thank you, and I am getting stronger.
• I have called the Crisis team and the lady on the phone was very nice to me. She listened to me and helped me. I was sent information by email as well.