You said we did
Your feedback is essential in driving improvement. You shared your thoughts, and we took action to make meaningful changes. Here’s how we responded to what you told us.
‘You said’
Limited food options are affecting wellbeing – patient recovering from tonsil cancer.
‘We did’
Catering contacted and food support officer was sent to discuss dietary options with patient to provide more comprehensive diet going forward.
‘You said’
Patient having difficulty contacting the rehabilitation medicine team to arrange Botulinum injections. Without these they struggle to function which affects daily life.
‘We did’
Liaised with the doctor and secretary, an appointment was made for the patient.
‘You said’
Delay in receiving biopsy results.
‘We did’
Linked with the service, the patient was contacted with their results.
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.