Cookies are small files saved on your phone, tablet, or computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The information stored in cookies is used to make websites work or contains things about how you use the website. For example, that you have acknowledged a pop-up or the pages you visit.
Cookies are not viruses or computer programs. They are very small text files, so they do not take up much space on your computer or mobile device by websites that you visit. Most modern websites use them to enable functionality, to help the site work more efficiently, or to provide information about the use of the site to the owners.
This statement refers to ‘cookies’ but covers similar browser storage technologies, such as HTML local storage. Our cookies do not contain any personal information about you and do not hold any information about which sites you visited before you came here.
We use cookies to:
Each cookie listed shows the cookie name, type, duration, and purpose.
We use cookies only for the purpose described.
The following cookies may be used on this site:
These essential, or ‘strictly necessary’, cookies enable basic functions like page navigation and access to secure areas of the website.
Our website and services cannot function properly without these cookies, so we do not provide a way to manage them. They can only be blocked or deleted by changing your browser preferences, as described in the Managing Cookies section in this statement.
| Cookie | Service | Purpose | Expiration |
|---|---|---|---|
| cfide | Mura | Identifying the code of the client's current session. It allows the server to identify the client from whom it receives the calls. | 1 year 1 month 6 days |
| cftoken | Mura | To keep track of user sessions on the site and identify your user session. | 1 year 1 month 6 days |
| MuraCMSAffinity | Mura | Manages sticky sessions in a load-balanced environment, to keep a user's session tied to a single server. | End of session |
| MuraCMSAffinityCORS | Mura | Manages sticky sessions in a load-balanced environment, to keep a user's session tied to a single server. | End of session |
| MXP_TRACKINGID | Mura | This relates to the suite of features with MXP, which gives the ability for users to have a personalized experience while on that mura site, based on selections either made by the user or the site. This cookie enables the site to persist an experience unique to that decision. If you are not leveraging MXP, this cookie serves no purpose. | 1 year 1 month 6 days |
| MURA_UPC | Mura |
This is the output cache, it allows for requests to use the proxy cache - our goal is to put a proxy in front of each API call to Mura, this tells whether or not it should be used or not. |
1 year 1 month 6 days |
| rb | Mura | Is a resource bundle cookie that should only affect when you are logged into admin. | 1 year 1 month 6 days |
| RB | Mura | Is a resource bundle cookie that should only affect when you are logged into admin. | 1 year 1 month 6 days |
| FETDISPLAY | Mura | Is a toolbar on the front end, where hitting the logo does or doesn't show it. Again, this only affects you when you are logged into admin. | 1 year 1 month 6 days |
| MURA_OSC | Mura |
Allows the user to cache or not cache. This uniquely sets when you actually do use the cache, so the cache is relevant. |
1 year 1 month 6 days |
| infobanner* | Mura | Information banner is a module that may be added to the site, when dismissed a cookie is created to indicate it should not appear again for the duration of the session. | End of session |
| _rspkrLoadCore | ReadSpeaker | Set after the service has been activated, ie when you have interacted with the player. An initiation cookie that determines whether or not to load the scripts on the page load. | End of session |
| ReadSpeakerSettings | ReadSpeaker | Set if you change a setting in the settings menu. | 4 days |
We use tools such as Google Analytics, Google Optimize and Hotjar to help us anonymously measure how you use our websites. This allows us to make improvements based on our users' needs.
These tools set cookies that store anonymised information about how you got to the site, and how you interact with the site. We do not allow these tools to use or share the data about how you use this site and all data stored is anonymised.
Website usage cookies can be managed on this website, as described in the managing cookies section in this statement. Each of the services we use to record website usage provides a way to opt out of cookies.
We use Google Analytics for usage analytics like page views and link clicks.
You can opt out of Google Analytics cookies. View Google's privacy policy for more information.
| Cookie | Purpose | Expiration |
|---|---|---|
| _ga | Used to distinguish users. | 2 years |
| _ga_ | Used to distinguish users in Google Analytics 4. If Google Analytics 4 is deployed via Google Tag Manager, this cookie will be named _ga_<property-id>. | 2 months |
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. | 1 minute |
| _gid | Used to distinguish users. | 1 day |
| _tempCid | Copy of _ga used to track successful sign-in from the server rather than client side. | 30 minutes |
We embed some content on our website from external providers. These providers may set cookies, known as ‘third party’ cookies.
We do not control these cookies and cannot prevent these sites or domains from collecting information on your use of this content. Check the relevant third-party website for more information about them and how to opt out:
| Service | Usage | Information |
|---|---|---|
| SoundCloud | Embedding audio clips and podcasts | SoundCloud privacy policy SoundCloud cookie policy |
| X (Twitter) | Embedding tweets and timelines | X's use of cookies X's privacy policy X's privacy controls for personalised ads |
| YouTube | Embedding videos | Google privacy policy Ad settings on Google |
| Canva | Embedding social media posts, presentations, posters, videos & logos | Canva privacy policy Canva cookie policy |
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
If you have any questions about our use of cookies or other technologies, please contact us by emailing Communications.Department@wales.nhs.uk
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.