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Cookie Information

What are Cookies?

Cookies are small files saved on your phone, tablet, or computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The information stored in cookies is used to make websites work or contains things about how you use the website. For example, that you have acknowledged a pop-up or the pages you visit.

Cookies are not viruses or computer programs. They are very small text files, so they do not take up much space on your computer or mobile device by websites that you visit. Most modern websites use them to enable functionality, to help the site work more efficiently, or to provide information about the use of the site to the owners.

This statement refers to ‘cookies’ but covers similar browser storage technologies, such as HTML local storage. Our cookies do not contain any personal information about you and do not hold any information about which sites you visited before you came here.  


How we use Cookies

We use cookies to:

  • make our website work, for example by keeping it secure
  • measure how you use our website, for example, which links you click on.

Each cookie listed shows the cookie name, type, duration, and purpose.

We use cookies only for the purpose described.

The following cookies may be used on this site:


Essential Cookies

These essential, or ‘strictly necessary’, cookies enable basic functions like page navigation and access to secure areas of the website.

Our website and services cannot function properly without these cookies, so we do not provide a way to manage them. They can only be blocked or deleted by changing your browser preferences, as described in the Managing Cookies section in this statement.

Cookie Service Purpose Expiration
cfide Mura Identifying the code of the client's current session. It allows the server to identify the client from whom it receives the calls. 1 year 1 month 6 days
cftoken Mura To keep track of user sessions on the site and identify your user session. 1 year 1 month 6 days
MuraCMSAffinity Mura Manages sticky sessions in a load-balanced environment, to keep a user's session tied to a single server. End of session
MuraCMSAffinityCORS Mura Manages sticky sessions in a load-balanced environment, to keep a user's session tied to a single server. End of session
MXP_TRACKINGID Mura This relates to the suite of features with MXP, which gives the ability for users to have a personalized experience while on that mura site, based on selections either made by the user or the site. This cookie enables the site to persist an experience unique to that decision. If you are not leveraging MXP, this cookie serves no purpose. 1 year 1 month 6 days

This is the output cache, it allows for requests to use the proxy cache - our goal is to put a proxy in front of each API call to Mura, this tells whether or not it should be used or not.

1 year 1 month 6 days
rb Mura Is a resource bundle cookie that should only affect when you are logged into admin. 1 year 1 month 6 days
RB Mura Is a resource bundle cookie that should only affect when you are logged into admin. 1 year 1 month 6 days
FETDISPLAY Mura Is a toolbar on the front end, where hitting the logo does or doesn't show it. Again, this only affects you when you are logged into admin. 1 year 1 month 6 days

Allows the user to cache or not cache. This uniquely sets when you actually do use the cache, so the cache is relevant.

1 year 1 month 6 days
infobanner* Mura Information banner is a module that may be added to the site, when dismissed a cookie is created to indicate it should not appear again for the duration of the session.  End of session
_rspkrLoadCore ReadSpeaker Set after the service has been activated, ie when you have interacted with the player. An initiation cookie that determines whether or not to load the scripts on the page load. End of session
ReadSpeakerSettings ReadSpeaker Set if you change a setting in the settings menu. 4 days


Website Usage Cookies

We use tools such as Google Analytics, Google Optimize and Hotjar to help us anonymously measure how you use our websites. This allows us to make improvements based on our users' needs.

These tools set cookies that store anonymised information about how you got to the site, and how you interact with the site. We do not allow these tools to use or share the data about how you use this site and all data stored is anonymised.

Website usage cookies can be managed on this website, as described in the managing cookies section in this statement. Each of the services we use to record website usage provides a way to opt out of cookies.


Google Analytics

We use Google Analytics for usage analytics like page views and link clicks.

You can opt out of Google Analytics cookiesView Google's privacy policy for more information.

Cookie Purpose Expiration
_ga Used to distinguish users. 2 years
_ga_ Used to distinguish users in Google Analytics 4. If Google Analytics 4 is deployed via Google Tag Manager, this cookie will be named _ga_<property-id>. 2 months
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. 1 minute
_gid Used to distinguish users. 1 day
_tempCid Copy of _ga used to track successful sign-in from the server rather than client side. 30 minutes



Third-Party Cookies

We embed some content on our website from external providers. These providers may set cookies, known as ‘third party’ cookies.

We do not control these cookies and cannot prevent these sites or domains from collecting information on your use of this content. Check the relevant third-party website for more information about them and how to opt out:

Service Usage Information
SoundCloud Embedding audio clips and podcasts SoundCloud privacy policy
SoundCloud cookie policy
X (Twitter) Embedding tweets and timelines X's use of cookies
X's privacy policy
X's privacy controls for personalised ads
YouTube Embedding videos Google privacy policy
Ad settings on Google
Canva Embedding social media posts, presentations, posters, videos & logos Canva privacy policy
Canva cookie policy




Managing Cookies

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or, or use the "Help" function within your browser.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.


Further Information

If you have any questions about our use of cookies or other technologies, please contact us by emailing


Statement Updates

We may update this cookie statement from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. You will be prompted to re-consent to the cookies when we update this statement.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.