Cluster services and projects
Cwmtawe Mental Health and Wellbeing Hub
If you need support with your mental health/emotional wellbeing, please ask your GP to refer you to the Cwmtawe Mental Health and Wellbeing Hub based at Strawberry Place Surgery.
GPs can refer directly to a wide range of services based in the hub that can offer support and/or signpost you to other services according to your needs.
The hub is based at Strawberry Place Surgery in Morriston and is available to patients registered at Strawberry Place Surgery, Llansamlet Surgery and Cwmtawe Medical Group.
It has a variety of support available, including:
Cluster wellbeing practitioners
Cluster Wellbeing Practitioners can signpost onto appropriate support within the Hub and externally. Initial contact is via the telephone following GP referral to assess the support needed. They can offer three 1:1 sessions as appropriate to determine the support needed.
Referrals are made to the service via the GP.
The Cwmtawe Pathway Service
Supporting patients who have multiple and/or complicated care and support needs. Referrals are made to the service via the GP.
Social prescribing service
Supports people with low level mental health needs or who are socially isolated/lonely and/or bereaved and are facing problems with employment/finance/housing.
The service helps connect people to non- medical sources (activities, opportunities or connections to community groups and voluntary organisations) to help improve health and wellbeing.
Contact: Sophie_trevi@scvs.org.uk
Occupational therapy
This can support with low level mental health issues impacting on everyday functioning.
The service provides holistic and proactive OT assessments, support, and follow-up, tailored to individual needs. Support can take place in your home, community, or GP surgery. Using a “what matters to me” approach, the team identifies issues, barriers, and strengths in collaboration with individuals and their families. Patient-centered goals are set and worked towards through short-term interventions, including:
- Supported self-management of chronic conditions
- Equipment provision
- Falls assessment
- Relaxation techniques
- Cognitive review
- Functional assessment and practice
- Onward referral to other services
- Support with returning to work
- Low-level mental health support
- Carer support
The service is fully embedded within the Cwmtawe cluster. Referrals can be made directly by any professional within the Cwmtawe GP surgeries. Self-referrals are also accepted. To self-refer, individuals can contact their GP surgery and request an initial call from the Occupational Therapy team.
Contact: Katy.silcox@wales.nhs.uk
All Age Counselling Service
Delivered by Family and Therapy CIC. Talking therapies available for adults 18+.
Play therapy offered for children aged 3+
Referrals are made to the service via the GP.
Cwmtawe Dementia and Carer Project
This service offers support for dementia patients and their carers.
Contact: Daisy_mcglashon@scvs.org.uk
Audiology service
Swansea Bay’s primary care audiology services delivers quicker specialist access for patients in the community.
Patients with hearing problems, tinnitus or problematic wax can now phone their surgery’s telephone triage system and book directly to see one of the primary care audiology teams at designated clinics.
It replaces the previous system which included a surgery appointment with a GP or practice nurse, who would then refer the patient to the audiology team.
Patients within Cwmtawe Cluster can access the service at Clydach Primary Care Centre.
The service is in line with the Welsh Government’s vision for transforming primary care across Wales, and the emphasis on providing a range of quality health and social care services in the community.
It also offers advice and directs patients to information that will help them make decisions on their hearing care and manage the effects of their hearing loss and tinnitus.
All Wales Diabetes Prevention Programme
The All-Wales Diabetes Prevention Programme, which launched in 2022, targets people who are found to be prediabetic, or at high risk of becoming diabetic, and helps them make the necessary lifestyle changes to avoid developing the disease.
The programme offers patients a 30-minute consultation with a specially trained dietetic support worker.
This focuses on topics such as physical activity, healthy eating and promotes other lifestyle changes such as smoking cessation and alcohol reduction.
The programme is now available in all eight of the Swansea Bay primary care clusters – with a dietetic support worker based in each.
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