You may qualify for free transport to your face-to-face appointment if:
To book with the Non-Emergency Patient Transport Service (NEPTS) contact 0300 123 2303. (You can also use this number to cancel a journey you no longer need.)
NEPTS is run by the Welsh Ambulance Services NHS Trust and is for patients who, because of a specific medical need, cannot make their own way to and from non-emergency medical appointments.
It's important this service is only used by those with a medical need and not as an alternative method of getting to your appointment.
Up to 100,000, NEPTS journeys every year result in the patient not travelling or not being at the collection point when crews arrive. Cancelling transport, if it is no longer needed, is very important and allows the service to offer the booking to another patient. Contact 0300 123 2303 to cancel.