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Complaints, concerns, compliments

Swansea Bay University Health Board aims to provide the very best care and treatment.  We welcome all your views and want to learn from your experiences, good or bad.

The vast majority of people are happy with the service they receive. Sometimes though, things might not go as well as expected.  By telling us about your concerns, we can apologise to you, investigate and try to put things right. We will also learn lessons and improve services.

Go to our Feedback page for information on how to give your views so we can learn from your experiences, good or bad.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.